Propane


SynEnergy Partners has a variety of programs to suit your needs.

With this referral program both new and existing customers can receive a $50 credit on their account. There are no limits to how many referrals you can get so the savings can stack up quick!

Here is how it works:

  • 1. Current Customer will refer a new customer, giving them their Name and Account Number to use when contacting SynEnergy Partners.
  • 2. The new Customer will then go through the process of Setting up an Account, Submitting a Credit app, and getting a Tank Set.
  • 3. Once the New Customer has purchased 400 Gallons, Both the New Customer and the Current Customer who referred them will have a $50 credit applied to their account.
*Please Note: Only One Referral is allowed for the new customer. If the new customer doesn’t complete the process and make it to 400 gallons within the First Year the Credits will be void. If the referring customer cancels their account, all remaining referral credits are forfeited. A referral credit has no cash value and will not be refunded. At the time of the referral credit, the referring customer must be current in their payments or the credit will be denied. The terms of this program may be changed at any time without notice. Other restrictions may apply.

LP Facility - Troy, IN

Counties Serviced

Indiana
Posey County – Vanderburgh County – Warrick County – Spencer County – Perry County – Dubois County – Pike County – Gibson County

Illinois
Jefferson County – Wayne County – Edwards County – Wabash County – Franklin County – Hamilton County – White County – Williamson County – Saline County – Gallatin County

Kentucky
Crittenden County – Caldwell County – Hopkins County – Muhlenberg County – Butler County – Grayson County – Ohio County – McLean County – Webster County – Union County – Henderson County -Daviess County – Brekinridge County – Hancock County


Scheduled Delivery
Take the worry out of winter. Keep your propane tank full. We’ll calculate your usage and schedule your next delivery. For large users we have an electronic tank monitoring system available for those that have uneven or large consumption patterns.

Budget Plans
Budget payments keep your heating costs spread out over time.  Payments are made monthly and credited to your account and can be made by credit/debit card or checking account.  Rates are locked in for a period of 10 months in an effort to keep your heating costs stable throughout the winter.

Propane Pre-Buy Plan
Every summer we offer seasonal price protection through our pre-buy program. This allows you to pre-purchase your propane needs for the following heating season at a fixed price per gallon. We pre-Buy the needs of our customers and store this product in underground caverns until needed. At the end of the Pre-Buy period, any of the unused propane will be converted back to a credit on your account so you will never lose your investment.

Propane Tank Program
We install and lease 250, 500 and 1000-gallon tank systems for residential and commercial accounts. Tanks are available at affordable pricing and are sized based on your estimated annual propane needs.

Ordering propane
WE PROVIDE TWO OPTIONS FOR ORDERING PROPANE

If you wish to order propane by phoning your propane order, you may call your local office whose phone number is indicated on the location page of this website. You may also order online. You should order when your tank float gauge reads between 25% and 35% to allow us enough time to make your delivery. We usually can deliver your propane within 4 working days, although during the heating season the delivery time can be longer depending on weather conditions, delivery volume & other factors.

[Order Online] [Find my local Propane office]

LEAK TESTING
We must leak test the propane system whenever there is an interruption of service such as an out of gas situation, changing a gas appliance, changing a regulator, etc. We provide one free leak test per customer. You may be charged for additional leak tests beyond the one free test. For additional information on leak testing, see http://propane101.com/leaktest.htm.

SynEnergy Partners LLC

OUT OF GAS
Letting your propane tank run empty can be a dangerous situation.

The tank may have run out because of a gas leak. The pressure change also stresses the pipe joint compound. The service valve on the supply tank should be turned off if the tank runs empty. Care must be used when the appliances are placed back into service. We will not deliver to an out of gas situation unless the homeowner is present to allow us to perform a leak test, inspect the appliances, and put the appliances back into service. There may be additional charges for this service. Should this situation occur often, we may discontinue service to your site.

AFTER HOURS SERVICE
If you need emergency after hours service, please call your local office who will have a recorded message indicating the contact number of whom you may contact. After hours service fees and charges may apply. All fees and charges need to be paid to our employee at the time this service is provided.

MINIMUM DELIVERY REQUIREMENTS
To promote delivery efficiency which keeps our price of propane as low as possible, we require the following minimum delivery amounts:

  • 500 gallons in a 1,000-gallon tank
  • 275 gallons in a 500-gallon tank

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SynEnergy Partners LLC continues to monitor COVID-19 around the clock under the guidance of our Global Crisis and Regional Incident Management teams, and we have responded as a company with compassion for those who may be affected as well as an abundance of caution to limit the spread of the virus.

We are also taking measures to ensure business continuity remains unimpacted during this time.